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Make sure the base of the turntable is located fully into the drive shaft in the bottom of the oven.
Always disconnect your appliance from the mains before you start examining it!
If you place a heavy dish on the turntable, the drive motor may not have the power to rotate the turntable. Try using a lighter cook pot.
If the plate or cook pot being used is bigger than the turntable it may catch the sides of the oven inside and get stuck, and not turn round. Use a smaller plate or cook pot.
Plates can be found on the front, back, side, rim or base of Baumatic appliances - as indicated below.