Microwave Ovens - Model No. BMMI170SS - Product Code 38900062

Browse through the following possible scenarios and click the most appropriate link for your current issue.

Always disconnect your appliance from the mains before you start examining it!

Burning smell / crackling sounds
Clean the wave guide

Inside the oven is a grey square wave guard (shown on the right hand side), if this becomes coated with fat and food deposits it will crackle and burn when the oven is in use. This cover is NOT removable, simply clean in place with a damp cloth by wiping it over.

wave guide

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Condensation build up
Condensation is normal when cooking food with a high water content

When cooking frozen food or food with high water content, for example chicken it is possible that condensation may develop on the door. This is not a fault with your product.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Don't leave food in the oven to cool down

If food cools down in the oven after it's been switched off then condensation may build up inside the oven door.

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Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Use a covered container

Use a pan with a lid when cooking liquid dishes like casserole or stew. This will prevent moisture from the contents of the dish condensing on the door.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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How do I remove burnt on grime?
Clean the oven with a good quality cleaning agent

Watch our helpful video for cleaning tips

The cleaning product featured may be purchased from the spares section of our website

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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How to remove fingerprints
Use Care + Protect cleaner

Don't finger marks on your kitchen appliances look awful? Clean them off easily and quickly with Care + Protect, a cleaning product made by the people who service your Baumatic appliance. Look at our helpful video, purchasing the product is easy, simply order from the spares section of the website!

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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No electrical power
Replace the fuse

If there is no power to the product it may simply be because the fuse in the plug has blown. This can happen from time to time and does not mean that your product is faulty. All our products fitted with a plug require a 13 amp fuse, its a good idea to try a fuse from a different product that is working, a hairdryer or toaster perhaps. The fuse is fitted in the plug as shown, swap the fuse and try the appliance again.

If the appliance continues to blow fuses then it is possible that there may be a fault, please ring us to arrange a visit from one of our service engineers.

The fuse found in the moulded plug

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Is there electricity at the socket?

Check that there is a supply to your socket, start by plugging another appliance in to the supply that you know is working. If there is no supply check that the circuit breaker has not tripped or the fuse blown in the household consumer unit. This is a box that may look like this and is usually found in the garage, or under the stairs or hall way of your property.

Typical consumer unit or switch box

There may be a switch in the room remote from the appliance, this will be the case if the power supply socket is behind the appliance. Locate the switch and make sure it is switched on.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Sparks inside when I cook
Don't put metal things in the microwave

Please don't use metal cook ware in your microwave oven. The energy will be reflected from any metal surfaces creating a flash or sparks inside the oven. This may lead to damage to your oven.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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The light has stopped working?
The bulb can only be replaced by an engineer

Your Baumatic microwave oven uses high voltage to cook food. Only trained service personnel can work on microwaves and as the bulb is fitted from within the oven customers cant change the bulb themselves. Please ring us and we will arrange a visit from one of our specially trained engineers.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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There is a cardboard cover in the oven, do I remove it?
The cover can't be removed

The wave guide or cover is not designed to be removed, it is necessary in order to make the oven cook food.Please do not attempt to take it out. It can be cleaned in place using a damp cloth.

light grey square wave guide shown on the right inside the cavity

wave guide

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Turntable won't rotate
Check the turntable is engaged into the drive

Make sure the base of the turntable is located fully into the drive shaft in the bottom of the oven.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Check that the dish is not too heavy

If you place a heavy dish on the turntable, the drive motor may not have the power to rotate the turntable. Try using a lighter cook pot.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Is the dish catching the sides?

If the plate or cook pot being used is bigger than the turntable it may catch the sides of the oven inside and get stuck, and not turn round. Use a smaller plate or cook pot.

Phone 03442 579 198 and we'll assess the best resolution for you problem.

Opening hours: Mon-Fri 8am-5:30pm, Sat 9am-5:00pm, Sun 9am-4:30pm.

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Controls

LED full programmer with function display
Pushbutton/knob control operation
Quick start function
Audible signal at the end of cooking

Microwave Features

Microwave output
700 W
Functions
1 (microwave only)
Power levels
5
Defrost programe
1 (by weight)

Specification

Safety lock
Stainless steel interior
Internal light
Adjustable feet
Ability to build into a 300 mm depth of cabinet
Mark resistant coating
Stainless steel finish
Baumatic

Locating Appliance Information Plates

Plates can be found on the front, back, side, rim or base of Baumatic appliances - as indicated below.

Baumatic typical model number plate
Washing Machine
Washer Dryer
Tumble Dryer
Dishwasher
Hood
Hob
Microwave
Single Oven
Double Oven
Freezer
Fridge
Wine Cabinet
Fridge Freezer
Range Cooker
Slot-in Cooker